How to Choose a Trucking Company Being a manufacturer, wholesaler or distributor, one of the biggest problems you face is distributing your products in the market. With above 80% of consumer goods moved by truck, it’s highly possible that you will require the services of a trucking company sooner than later. However, It’s also possible that you already have your own network of reliable companies that you transact business with. But what if there are changes, either with the trucking company or with your needs and requirements? You’ll have to find yourself a new freight transportation partner, and the longer this will take, the more you will lose. To fast-track your search, here are three basic considerations you should make:
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Yes, there are several trucking companies quite capable of distributing your goods. But if you must lower your risk of running into problems that only experience can eradicate, look for a company that’s been in business for no less than five years. Don’t hesitate looking up their customers and calling them for feedback. Service Level It’s wrong to go with a trucking company just because they promise to transport your cargo by a specific time. It’s the grand total of the services they provide that makes a significant difference when you must choose one. You should be asking questions like, do you offer staging or storage or any options that can bring down my costs? Can I track my shipment while it’s in transit? If I call, will I be talking to a live company representative? Customer Service When looking for a new supplier, you’ll probably need to make many phone calls, go to many meetings and maybe visit a lot of different facilities. And each and every time, you’ll throw in a few questions. Make sure to pay attention not only to the answers themselves, but to how they were given. How a trucking company’s representatives treat you as a person reveals so much about how the company will treat your business when you decide to choose them over the rest. Definitely, there are far more elementary criteria for choosing the right trucking company for your needs. For example, do they operate in your markets? What costs are involved? Is the company equipped to meet any special requirements you may have? The more you pay attention to all of the above, the better your chances of finding a company that you will be satisfied with. Of course, the options out there are almost countless. But you can begin by zeroing in on two or three key prospects and making comparisons. Comparison works because it lets you see who’s really right for you. If you keep the above tips in mind, you will find it much easier to make a choice.